ZAMTEL has commenced the installation works of a 10 million-subscriber capacity Online Charging System’ equipment valued at US$5.7 million, the company has announced.
The new charging system’ equipment will allow the company to double its subscriber base by 2023.
The equipment will be installed and commissioned over a period of three months and will facilitate an easier subscriber management process.
When fully commissioned, the new equipment will enable Zamtel to increase its active subscriber capacity from the current 4 million to 10 million.
Zamtel is currently operating at over 92 percent capacity utilization, with an active subscriber base of 3.7 million.
Zamtel Chief Executive Officer Sydney Mupeta, who announced the development, said the installation is a milestone achievement for Zamtel.
He pointed out that the old system was constraining growth as it limited the number of new customers that could be added to the network.
“We have had a number of customers who were falling off the network because their numbers were reassigned due to inactivity and they could not be re-added because the system had reached near capacity and that proved to be frustrating to such customers. This new online charging system will now address those aspects,” Mr Mupeta said.