AS the country continues to record a surge in ICT activities in the ‘New Normal’ to avoid the spread of COVID-19, the Zambia Information Communication and Technology Authority (ZICTA) warns of increased scams.
ZICTA Corporate Communication Manager, Ngabo Nankonde says there is a rampant increase of scammers in the country which pose threats to Information Communication Technology activities.
Ms.Nankonde adds that the Authority is aware of the surge of scammers hence it’s embarking on a sensitisation campaign to alert consumers.
In 2020, most banks and mobile financial providers recorded a surge in digital financial activities and placed ICT technology on top of the agenda in advancing their digital strategies.
Meanwhile, Ms. Nankonde warned that consumers who use ICT platforms, especially those for financial transactions, to be very careful.
She adds that consumers should use their mobile money services wisely by avoiding releasing their personal details and pin to anyone to ensure they are cyber smart.
“We want to be pro-active by warning people that they should be very careful of how they use their ICT platforms especially those that use financial transactions because scammers are on a surge,” Ms.Nankonde said.
She disclosed to Techwatch News that criminals tend to go virtual when the individuals they monitor increase their ICT activities, especially on their digital financial transactions.
The Authority, however, encourages consumers to be wary of any inciting messages on their ICT platforms coxing them to have won handsome prizes from a competition they have never participated in.
The Authority further observes that there has been negligence on the part of consumers to take interest to understand cyber crimes and their conduits.
And Ms. Nankonde disclosed that scammers take advantage of such negligence and steal from consumers.
“ZICTA would like to encourage you to use mobile money services wisely. Don’t share personal information. Be cyber smart!,” she said.
ZICTA has been texting consumers to enhance the alerts.